solutions

We offer a unique and effective outsourcing alternative that provides our clients with a high touch client-service relationship.

consulting

We help our clients evalutate their current CRM and Business Process services to identify opportunites to improve service.

management

Choosing and sourcing to the correct outsourcing partner is just the beginning in what requires strategic management.

global

In order to deliver our strategic and consultative approach, Golden Gate BPO is globally located around the world.

Our Approach

Founded in 2006, Golden Gate BPO Solutions provides multi-channel contact center, customer engagement and business process outsourcing services on behalf of our clients.

We have a passionate team and innovative approach that allows us to deliver small and large scale high touch outsourcing solutions, enhancing each stage of the customer relationship management life cycle to acquire, retain and support, grow and optimize customer relationships.

Our customer engagement centers are located in the United States, Dominican Republic, Belize, Mexico, Philippines, Sri Lanka, United Kingdom and Ireland, from which we offer multi-lingual voice, email, web chat, social media, back-office, online help desk and automated support.

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